Privacy policy

Bizi Boox ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect the following personal information:

• Your name and the name of your business
• Contact details: email address, phone number, postal address
• Financial and business information relevant to the services we provide
• Communications you send to us (via email, phone, or the contact form on this website)

We collect this information only when you provide it voluntarily, for example by submitting our contact form, emailing us, or engaging our services.

2. How we use your information

We use your personal information to:

• Respond to your enquiries and provide our bookkeeping and BAS services
• Fulfil our obligations as a registered BAS agent
• Communicate with you about your account or our services
• Comply with our legal and regulatory obligations

We will not use your information for direct marketing without your consent.

3. How we store and protect your information

Your information is stored securely using industry-standard cloud services. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure.

Client financial records are stored in cloud-based accounting software (such as Xero, MYOB or QuickBooks) and may also be stored in secure cloud document storage. These services operate under their own privacy and security policies.

4. Disclosure of your information

We do not sell, rent or trade your personal information. We may disclose your information to:

• The Australian Taxation Office (ATO) and other government bodies where required by law
• Third-party service providers who assist us in delivering our services (such as cloud software platforms), subject to confidentiality obligations
• Anyone you authorise us to disclose information to

5. Third-party services

Our website may use the following third-party services:

• Cloudflare Web Analytics — privacy-first analytics. No cookies, no personal data collected.
• Contact form provider — your form submissions are transmitted via a third-party form service. Please refer to their privacy policy for details.

6. Your rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or out-of-date information
• Complain about a breach of the APPs

To make a request or complaint, please contact us using the details below. We will respond within a reasonable time.

7. Contact us

If you have any questions about this privacy policy or the way we handle your personal information, please contact:

Bizi Boox
Email: hello@biziboox.au
Phone: 0418 153 463
Mackay, QLD, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date of last update shown at the top.